Frequently Asked Questions

View our most frequently asked questions below. Still have questions that you can't find below? Feel free to text us and we will point you in the right direction!

Leasing/Rent Information

How can I apply for an apartment? Expand FAQ Close FAQ

Our application process is online and entirely paperless making the process smooth and efficient for you. Click the  Reserve Now button on your desired floor plan page, then complete the online form.

What if I’m not ready to apply? What other options are there? Expand FAQ Close FAQ

If you’re not ready to apply, click Email Us to send us your questions, call us at 801-449-3357, contact our leasing team to learn more about our community. Our pricing does change daily so we encourage you to apply as soon as possible to lock in the current rate.

What are the lease terms that are offered? Expand FAQ Close FAQ

We currently only offer a 12 month lease term and availability is subject to change. Please contact a team member for further inquiry.

How long do I have to move-in to my apartment? Expand FAQ Close FAQ

You may apply to move-in starting the date the apartment is available. Your apartment home will be held based on the availability date for the apartment you are interested in. Please inquire with a leasing specialist for more details.

Do I have to make an appointment, or do you accept walk-ins? Expand FAQ Close FAQ

We do not require appointments. Please stop by any time during our office hours for a self-guided tour!

Can I get a price reduction if I sign a longer lease or pay for rent a year in advance? Expand FAQ Close FAQ

We do not offer a discount for paying a year in advance. Pricing is subject to change based on current lease term availability.

What is the renters’ insurance policy? Expand FAQ Close FAQ

We require renter’s insurance with a liability protection up to 100,000 for the protection of our community. We also recommend you obtain personal renter’s insurance for the protection of your belongings. We do offer Resident Indemnity Management insurance.

How do I pay my rent online? Expand FAQ Close FAQ

Visit your Resident Portal, and click Make a Payment.

What fees will I need to pay if I have to break my lease? Expand FAQ Close FAQ

We require a 60-day notice to vacate and there is a termination fee equal to 2 month's rent. Please review your specific lease for details on the termination policy.

The Apartments

Do you have furnished apartments? Expand FAQ Close FAQ

No, we do not provide furnished apartments; however, you can reach out to a local rental company to rent furniture.

Do all of your apartments have the same finishes? Expand FAQ Close FAQ

All homes have the same beautifully designed finishes including white quartz countertops and backsplashes, sleek grey kitchen cabinets, and vinyl plank flooring. All apartment homes come with in-home washer and dryer, oven, and smart home package with smart door locks.

Do all of your apartments include washer and dryer? Expand FAQ Close FAQ

Yes, they all include full size washer and dryer. Select floorplans will have stackable sets.

What is included in the rent price? Expand FAQ Close FAQ

The monthly rent covers the rental of the apartment. Utilities are paid separately.

How do I setup electricity? Expand FAQ Close FAQ

Electricity is required to be set up individually prior to move in. Please contact Rocky Mountain Power at 888-221-7070 or at www.rockymountainpower.net.

What do you look for in the application? Expand FAQ Close FAQ

We use third-party, independent screening service that views your credit, rental history, and employment history. They also complete a background check.

Who is the provider for internet and cable in this area? Expand FAQ Close FAQ

Fastel internet service is included in the monthly Community Fee. Our cable provider is Direct TV.

Our Policies

What is your pet policy? Expand FAQ Close FAQ

We welcome up to two furry friends. We do have a 100 pound combined weight limit. There is a $250 pet fee per pet and $25 monthly pet rent per pet. Pets must be on a leash when outside on the property and are restricted from common areas, pool and amenity areas. No exotic pets. Restricted breeds: Any Malamute breeds, any Mastiff breeds, any Bull Terrier breeds, Akita, Husky, Bully Kutta, Chow Chow, Doberman Pinscher, German Shepherd Dog, Rottweiler, Pit Bull, wolf hybrids, hybrids mixed with any of the restricted breeds or any other breed with dominant traits geared towards aggression. Management reserves the right to restrict any breed according to their judgment. Each animal must have an application completed at PetScreening.com, inquire for more details.

Will I be allowed to sublet my apartment? Expand FAQ Close FAQ

No, we do not allow sublets.

Our Amenities

Do you have garages? Expand FAQ Close FAQ

We do not have individual garages. Instead, there are 2 levels of parking in our attached parking garage.

How do I receive packages? Expand FAQ Close FAQ

Packages can be sent through any courier and are delivered to the community package room.

What are the hours for the amenities? Expand FAQ Close FAQ

Residents receive access to Apt CoWork and clubroom during office hours, the pool area from dawn until dusk which is open year-round, and 24-hour access to the gym and yoga studio.

How accessible is the team at the local office? Expand FAQ Close FAQ

Our staff is available during office hours to assist you! You can also email us anytime, and we’ll respond during office hours. All of our communities offer 24-hour emergency maintenance as well–simply call us and a member of our service team will come out for emergency maintenance requests.